Shawna Schuh - Building Client Loyalty and Retention

Shawna Schuh

Is a one of a kind consultant and speaker. Her energy, fresh content, humility and humor make her different from any speaker you’ve ever seen or heard. Shawna is the owner of Schuh Biz Productions since 1983. She is also the creator of BusinessGraces.com. The results Shawna has helped organizations achieve, recently earned her the CSP designation – an honor held by only 8% of professional speakers worldwide. If people can be inspired to the point of voluntary change, the results are immediate and dramatic. This is where Shawna excels; in the area of producing long-term voluntary improvement in the attitude and behavior of people.

"Building Client Loyalty and Retention" This content rich program is based on the premise that new approaches must be found in the people who do the management, development, marketing and selling of products and services. Finding ways to help people become more excited about being more productive is the greatest growth strategy of all. In this program, you will learn: How to handle yourself in any business situation * Savvy and social graces that distinguish the true professional: phone skills, using voicemail, e-mail and correspondence * A fun, powerful and practical way to increase productivity * Uncommon courtesy, graciousness and etiquette – it’s not only the right thing to do, it’s good business * Prosperous relationship building skills.